Unlike many other e- commerce websites that have special rules and lots of fine print, Yavonne has a transparent and clear shipping policy for all orders placed on our website, without any special exceptions.
Before placing an order, we always advise our customers to go through the description of the product thoroughly on the product page.
Yavonne offers to provide FREE shipping on every order more than Rs. 999/- for most of the locations within India. For orders "below or equal to Rs.999.00", shipping charge of Rs.90.00 will be charged. For certain inaccessible and / or locations requiring special arrangement to ship the products within India, the actual shipping charge by the courier company will be charged.
Your order will be shipped to you fully insured.
We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.
“After your product(s) has been successfully placed, booked and packaged, it will be shipped within 24-48 working hours by Delhivery / Aramex. The expected time frame for the delivery of the booked products to the shipping address is between 3-7 business days.”
However, notwithstanding the foregoing during high volume orders i.e during the festive season and RDS (Red Dot Sale) the orders shall be delivered within 10- 12 working days.
Different products have different lead times for delivery depending upon the tie up of various manufacturers with various logistic companies.
Delivery of products is not attempted on Sundays or public holiday. “Public Holidays”
Please note all the items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
“Depending on the product(s) you purchase on "www.yavonne.in" and the location to which the products will be delivered, different shipping methods will be available.”Each shipping method has its own restrictions and charges that will be applied to your order.
The lead time for shipping the product will be counted from the day the order will get processed. This is because, sometimes, our order processing team may needs to make verification with the customer who has placed the order generally in case of COD orders. There is a chance that when our customer support team may call you, and you may not be available and our team drops an email to you. Till we receive a reply from you or till the verification is completed, a particular time has already passed. That time will not be counted under the lead time. Only when the order gets processed and the verification is completed, the lead time will be start.
You may track the shipping status of your order on our website, by clicking at Track Your Order section.