Terms & Conditions
www.yavonne.in is a project, owned and maintained by Liberty Marketers (hereinafter referred to as “us or we” or the “Site”).
All orders and purchases made through this Site are subject to the Online Shopping Terms and Conditions mentioned below. This is our Terms of Service Agreement (“Terms of Service Agreement” or “Agreement”). It governs your use of our online services and any content or information therein (the “Service”), as well as our www.yavonne.in website, any sub domains of www.yavonne.in and any other website pages on which the Service is provided (collectively, the “Site”) by Liberty Marketers. ( “Liberty Marketers ” or “us” or “we”).
Please read the terms and conditions contained in this Agreement carefully. You can access the current version of this Agreement any time at Terms of Service. This Agreement may be modified by us from time to time. Any modifications we make will be effective immediately upon posting to the Site and the effective date of the latest version will appear on this page. It is your responsibility to regularly check the Site to determine if there have been changes to this Terms of Service Agreement and to review the changes.
Personal and Lawful Use Only
Unless otherwise specified, the Site and the Service are intended for your personal, noncommercial use only. You agree to use the Site and the Service only for lawful purposes and acknowledge that your failure to do so may subject you to civil and criminal liability.
No use by Children Under 13
The Site and the Service are not intended for users under the age of 13. We do not knowingly collect personally identifiable information from children that age. Children under the age of 13 are expressly prohibited from submitting their personally identifiable information to us, and we will not knowingly use or retain any personally identifiable information they submit.
Your Representations and Warranties
We may refuse, restrict or suspend your access to the Site or the Service at any time, without warning or notice, for any reason, in our sole discretion.
Likewise, we reserve the right to modify, suspend or terminate the Site, the Service, or any feature or portion thereof at any time, without warning or notice, for any reason, in our sole discretion.
You expressly agree that we will not be liable to you or any third party for modification, suspension or termination of your access to the Site or Service, or any modification, suspension or termination of the Site or Service itself or any feature or portion thereof.
Certain features or options of our Site and our Service may require you to register or participate. If you choose not to register or participate, you may not have access to those features and options.
You may not in any way make commercial or other unauthorized use of (by publication, re-transmission, distribution, performance, caching, or otherwise) the Site Content or other material obtained through the Site or Service, except as permitted by the Copyright Act or other law or as expressly permitted in writing by this Agreement, Liberty Marketers, the Site or the Service.
You agree that you will access and use the Site and the Service only for lawful purposes and in accordance with applicable law and this Agreement. You are prohibited from storing, distributing or transmitting any unlawful material through the Site or the Service. You may not collect or store personal information regarding other users. If a third party claims that material you have submitted to the Site is unlawful, you will bear the burden of establishing that it is lawful.
You agree not to disrupt, overwhelm, attack, modify or interfere with the Site, the Service or any associated software, hardware and/or servers in any way, and you agree not to impede or interfere with others’ use of the Site or the Service. You further agree not to alter or tamper with any information or materials on or associated with the Site or Service
You agree not to use the Site or the Service to upload, post, transmit, share, store or otherwise make available any content that we deem to be harmful, threatening, unlawful, defamatory, infringing, abusive, inflammatory, harassing, vulgar, indecent, obscene, fraudulent, invasive of privacy or publicity rights, hateful, or racially, ethnically or otherwise objectionable. You agree not to upload, post, transmit, share or otherwise make available any unsolicited or unauthorized advertising, solicitations, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.
This is only a partial list of prohibited conduct. We reserve the right to investigate and take appropriate action, including, but not limited to, removing any content from the Site for any reason, suspending or canceling any user’s access to the Site or the Service, and/or taking legal action against any user who makes available any content that www.yavonne.in, in its sole discretion, deems inappropriate. We reserve the right to determine, in our sole and absolute discretion, whether any material falls within any prohibited category or is otherwise impermissible.
We grant you a limited, revocable, non-exclusive license, with no right to sublicense, to access, display, and copy material (excluding any software code) displayed or provided on the Site or the Service solely for your non-commercial, personal use of the Site and the Service. You may not copy, reproduce, distribute, broadcast, publish, collect into a database, display, perform, modify, create derivative works of, sell, license, transmit, or in any way exploit any part of the Site, the Service or Site Content, except as specifically permitted herein. Any copies you make of Site Content must include all copyright and other proprietary notices included on the original content. Without limiting the generality of the foregoing, you may not distribute any part of the Site or the Service over any network, including a local area network, nor sell or offer it for sale. Using any material displayed on the Site or the Service on any other website or networked computer environment is prohibited. Also, decompiling, reverse engineering, disassembling, or otherwise reducing any software used on the Site or the Service into a readable form in order to examine the construction of such software and/or to copy or create other products based (in whole or in part) on such software, is prohibited, except as permitted by law.
You may not circumvent, disable or otherwise interfere with any security-related features of the Site or the Service, or features that prevent or restrict use or copying of any content or enforce limitations on use of the Site, the Service or the Site Content.
Location/Consent to Transfer
Transfer of Rights
This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Liberty Marketers without restriction.
Law and Venue
This Agreement shall be governed by, construed and enforced in accordance with the laws of the State of Kerala, India, as they are applied to agreements that are entered into and performed entirely within India. Any action you, any third party or Liberty Marketers may bring to enforce this Agreement or, in connection with any matters related to the Site or the Service, shall be brought only in the State Indian Courts located in Ernakulam, Kerala and you expressly consent to the exclusive jurisdiction of said courts over yourself and any such matters.
Terms of Service
By purchasing an item you agree to be bound by the conditions of sale included in the item’s description provided that those conditions of sale are not in breach of this User Agreement or otherwise unlawful. Yavonne is not responsible for the side effects one might endure by the use of the products sold at Yavonne.
Cancellation by Yavonne.in
Such situations are avoided but if raised please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
Can I cancel the Order?
The customer can only cancel the order within 24 hours of placing the order. No cancellations will be processed after 24 hours. Once you request the cancellation of item(s) in your order, it will take us a maximum of 4 business days to cancel the order and initiate a refund as per refund policy. You will be notified of the same.
Can I change my shipping address after placing an order?
Please be advised that your shipping address cannot be changed after the order has been placed successfully .
Customer not available at time of delivery
If the courier company has made 3 attempts to deliver your package and you were not available to accept/receive the package then the courier company will abandon or destroy the shipment at their destination. However we recommend you to contact the local courier office along with your tracking number for an alternate delivery instruction.
RETURN / REPLACEMENT POLICY
We request you to intimate us on firstname.lastname@example.org within 24 hrs from time of delivery. Our Customer Support Executive will direct you regarding the steps to be taken.
a) Mention the Company Name LIBERTY MARKETERS and Order Number on the return package.
b) Provide us with the tracking details of the product returned, without which packages could get lost and replacement might be cancelled.
c) Last date of return shipping: 7 days from date of delivery. We will not be able to accept returns if dispatched after 7 days from date of delivery.
Return Shipping Cost
The cost of return shipping will not be covered by Yavonne.in. Please note that the below return policy is NOT applicable on orders that are custom made or custom stitched.
Advice for packaging return goods
It is of utmost importance that the items do not get damaged on their return shipping. Please pack the item in a proper way such that it will not get wet or damaged due to rough handling in transit.
Conditions of Return
Clothes must not be used (other than for trial). Altered, washed, soiled or damaged in any way. Return is acceptable only within 7 days from date of delivery. Original tags and packaging should be intact. Return shipping cost will not be covered by Yavonne.
Cancellation of Fake/Fraudulent Orders
To provide a safe and secure shopping experience, we regularly monitor transactions for any fraudulent activity. In the event of detecting any suspicious activity, Yavonne reserves the right to cancel all such orders without any liability.
Incorrect, Damaged, or Defective Items
If you receive your ordered item and it contains any incorrect, damaged, or defective items, please contact customer care right away. We have policies in place to take care of such issues for you, and we would appreciate any opportunity given to us to serve you better.
Yavonne offers shipping within India (Union Territories like Lakshadweep, Andaman Nicobar Islands etc are excluded from delivery)for all purchases. Our courier service providers are INDIA POST. Any consignment that has to be delivered in any region where INDIA POST does not have service, need to be collected by the customer from their nearest INDIA POST office. Or else it can be delivered through any other courier service of the customer’s choice at their expense.
Shipping Charges are as follows
|STANDARD DELIVERY (3-7 Working Days from Dispatch)|
|Upto Rs 2500||Above Rs 2500|
|Inside Kerala||Rs 100||Rs 50|
|Other States||Rs 150||Rs 75|
|EXPRESS DELIVERY (2-5 Working Days from Dispatch)|
|Upto Rs 1500||Rs 1500 – Rs 3000||Rs 3000 – Rs 5000||Rs 5000 – Rs 10000|
|Inside Kerala||Rs 150||Rs 200||Rs 400||Rs 800|
|Other States||Rs 200||Rs 300||Rs 600||Rs 1200|
Color & Description Disclaimer
The details of the products or product specifications (for instance color, handwork details, size, etc.) quoted with the product displays are only approximate values. While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of fabric dyes, weather at the time of dying and differences in display output due to lighting and digital photography and color settings and capabilities of monitors. A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received.
YOU AGREE TO INDEMNIFY AND HOLD YAVONNE AND (AS APPLICABLE) YAVONNE’S PARENT, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS’ FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR BREACH OF THIS AGREEMENT OR THE DOCUMENTS IT INCORPORATES BY REFERENCE, OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY